We are excited to add a new team member to our company as a Customer Support Chat Agent. This position requires you to provide exceptional support to our customers through live chat, email, and other communication channels.
As a vital member of our support team, you will be responsible for answering incoming support requests, as well as proactively reaching out to customers to ensure their satisfaction. The ideal candidate should possess excellent communication skills, both written and verbal, and have a professional and knowledgeable demeanor.
What you will be doing: As a live chat assistant, you will be paid to log in to the business’s chat software and respond to frequently asked questions from customers. These are normally things like prices, refund policies, and giving out discount codes. Full training is provided and training takes less than a day.
Contract length: No fixed term
Rate: $30 an hour
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 – 40 hours a week
Location: Remote work online (United States preferred).
Customer Support Chat Assistants are in huge demand worldwide right now.
If you can start right away please apply below.